Tuesday, October 1, 2013

Apple may be acting illegally, if you've downloaded iOS7 you need to read this!!!

I like iOS7...I know a lot of people have been complaining about it, but I like it and find it elegant.  What I don't find elegant is what happened to me this weekend.  It appears that when you download iOS7 from Apple, it automatically has the back up to the cloud turned on.

This might seem to be a convenient option and provide a useful back up service, but in reality, it's a ploy for you to spend  more money with Apple. You see, with the iCloud you get 5 gigs of space for free.  Five gigs you say, I remember when one gig used to be the size of one of Elton John's wardrobe's, 5 GIGS! that's a HUGE amount of space...well no, not if you have a 64G iPhone.  Your first back up to the cloud, immediately fills the 5 gigs, in fact mine immediately went to 21 gigs!  so here's what happens:

Dear Malcolm Bird,
Your iCloud storage is full. As a result, you can no longer send or receive messages with your iCloud email address, ***@me.com, your devices will no longer back up to iCloud, and iCloud-enabled apps will not update documents and data between your devices.
To resume using these iCloud features, you can purchase additional storage on your iPhone, iPad, or iPod touch:
1.Go to Settings and tap iCloud.
2.Tap Storage & Backup.
3.Tap Change Storage Plan and choose an upgrade.
Or you can reduce the amount of iCloud storage you’re using. Learn how to manage your iCloud storage >
The iCloud Team
Firstly they uploaded my phone details to the cloud without my consent, this filled up my iCloud space and now the email associated with Apple, will not work.  I like / liked iCloud for the simple fact that it synched my schedule, photos and contacts with my other devices.  The rest of iCloud is pretty dismal and fails at many levels, (like being unable to use it to publish work from iWeb which you used to be able to do from MobileMe).  The synch ability is really the only reason I keep the iCloud account, I have never backed up my phone or computer to the cloud, I just don't trust apple to deliver on that type of service.  The fact that they would shut off an email account is just terrible; on top of that the fact that it seems from the email the only solution is to upgrade, means that they are in effect holding your email operations to ransom unless you pay more money.

There is though a solution that I found via a very polite and helpful Apple service person who seemed appalled at what had happened.  If you want to back up your phone to the web then it will happen and I hope you bought enough space.  If you don't follow these steps:

1. Go to Settings
2. Tap on iCloud
3. Down at the bottom of that page tap on "Storage & backup"
4. Slide the "iCloud Backup" switch to the off position
5. Tap on "Manage Storage"
6. If your phone has been backed up you will see a dated inventory of those back ups, tap to delete these and it will free up the space in your account.
7. Scream the following words at the top of your lungs, "Apple you Moth$#&*^g Douches", (that doesn't do anything but make you feel better).

You notice the email Apple sent didn't tell you this, I was not given this option, just that if I wanted to use my @me email I would have to upgrade.  To find this out I would have had to click on their link at the bottom of the email, then three more links to get to the relevant page with this information. My main gripe apart form the up-sell of more space is holding an email address ransom.  If not illegal, (and I suspect it might be), it is certainly immoral, but hey that's Apple, the #1 brand in the world... anyone want a can of Coke?

No comments:

Post a Comment